If you wish to cancel an order please contact us through our email. If your package has been processed there will be a 10% restocking fee. Once your order has a shipping label created cancellation will not be accepted.
If you send us your frame and wish to cancel then you must cancel before work has started on your frame and there is a $25 dollar fee plus return shipping. If you wish to cancel Once time and work has been put into your frame we will no longer accept cancelations.
We will ship your product as it becomes available. Usually, small parts ship within two business days. Small parts orders received on Saturday, Sunday or any major holiday, we will ship next business day. You may cancel your order at any time prior to shipping so long as it is small parts and not custom work.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.